FAQ

Frequently Asked Questions and Answers

  • How often does the directory come out?
    • Prior to 2020, it has always come out annually early in the calendar year. In 2022 – we were anticipating a summer print but had to push it back to October. Our submission date is January 29, so the anticipated delivery dates are mid-late February.  You will now receive the 2024 directory by mid-late February, and ready for busy season!
  • What’s the deadline for advertising?
    • To accommodate our new October print schedule, please plan to confirm your ad placement by early January. Remember, now more than ever we need to ensure everyone knows you are still in business and how to access your services. What size ads are available?
  • Please refer to the Advertising Guidelines & Rates link for complete information. Sizes include Horizontal Business Card, Double Business Card, ½ Page, and Full Page.
  • What size ads are available?
    • Please refer to the Advertising Guidelines & Rates link for complete information.  Sizes include Horizontal Business Card, Double Business Card, ½ Page, and Full Page.
  • What’s the cost?
    • The cost depends on the size of the ad and it’s placement within the directory.  Please refer to Advertising Guidelines & Rates for detailed information.
  • What if I want “Premium Placement” for my ad?
    • Premium Placement, such as back cover, inside front cover, etc., is limited and is available on a first come, first served basis for an additional charge.  The Advertising Guidelines & Rates section describes the available options.
  • For the artwork, what format can you accept?
    • For Business Card sized ads only, we can scan your business card.  For all other sized ads, we can accept PDFs, EPS, TIF or JPEG files. More details are available in the Advertising Guidelines & Rates section.
  • Can I submit a piece of art or photograph for the front cover?
    The front cover is reserved for artists or galleries to showcase their work.  Included with cover placement is 1/2 page (3.5” x 5”) for a write-up about the artist, the work itself and/or the gallery. The cover image must be an image or scene representative of the region being covered (either North Kohala or Waimea/Hamakua). Though multiple galleries or artists may submit a work for consideration, the publisher reserves the right to make the final selection and to approve the write-up.
  • What if I need help designing my artwork or adjusting the digital format of my existing artwork?
    Matthew Pearce is available to help only those customer whom he has previously created artwork for. If you are new to the directories, our new designers Aaron and Jacob are available to help you. Please refer to Advertising Guidelines & Rates for additional information, and indicate you need your ad designed when you complete the “reserve your space” info, and we will get you connected.
  • Rather than using PayPal, can I mail a check?
    Yes – it can be made payable to HIRBD and mailed to PO Box 198900 PMB 206, HAWI, HI, 96719
  • What if I’d like additional copies, are they available? 
    Yes. As long as supplies last. Please email your request to PAMELA@hirbd.com or call Pamela at at 808-895-8769. Richard at Paradise Postal in Hawi, and Matthew Pierce at Waimea Instant Printing have additional copies available.

To reserve your space in the 2024 editions, click here: https://forms.gle/TgbdcuXKxZA7F8ft9.